Last updated:<\/strong> August 5, 2026<\/p>\n This Refund and Returns Policy explains how returns, replacements and refunds are handled for purchases made from Prism Optic. It supplements our T\u00e9rminos y condiciones<\/a> and does not limit any consumer right that cannot legally be excluded in your country or region.<\/p>\n You may request a return within 30 calendar days after receiving your order<\/strong>. Email contact@prism-optic.com<\/strong> with your order number, the item you want to return and the reason for the return.<\/p>\n Please wait for our return instructions before sending anything back. Returns sent without contacting us first may take longer to identify and process.<\/p>\n For a change-of-mind return, the product must be returned in substantially the same condition in which it was received, with its included parts and accessories.<\/p>\n The customer is responsible for return shipping for a change-of-mind return, unless applicable law requires otherwise. We recommend using a trackable shipping service and keeping the shipping receipt until the return is completed.<\/p>\n If a product arrives damaged, is defective, or is different from what you ordered, contact us promptly at contact@prism-optic.com<\/strong>. Include your order number and photographs or video where reasonably helpful.<\/p>\n Where the issue is confirmed, we will provide an appropriate repair, replacement or refund and cover reasonable return shipping where required.<\/p>\n Returned products are inspected after arrival. Please include all parts and accessories supplied with the product and package the return securely.<\/p>\n We may reduce a refund only where permitted by law\u2014for example, if handling beyond what was reasonably necessary has reduced the product\u2019s value.<\/p>\n Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to display the refund after it has been issued.<\/p>\n Original expedited shipping, import duties and third-party charges are refundable only where required by law or where the problem was caused by us.<\/p>\n To request an order change or cancellation, email contact@prism-optic.com<\/strong> as soon as possible and include your order number. We will try to help, but cannot guarantee a change or cancellation after an order has entered processing or been dispatched.<\/p>\n For delivery information, see our Shipping Policy<\/a>. Other purchase terms are described in our T\u00e9rminos y condiciones<\/a>.<\/p>\n \u00d3ptica de prisma<\/strong> Read the Prism Optic refund and returns policy, including the 30-day return window, damaged orders, return shipping and refund processing.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3534","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/pages\/3534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/comments?post=3534"}],"version-history":[{"count":1,"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/pages\/3534\/revisions"}],"predecessor-version":[{"id":3535,"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/pages\/3534\/revisions\/3535"}],"wp:attachment":[{"href":"https:\/\/www.prism-optic.com\/es_mx\/wp-json\/wp\/v2\/media?parent=3534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}1. 30-day return window<\/h2>\n
2. Change-of-mind returns<\/h2>\n
3. Damaged, defective or incorrect products<\/h2>\n
4. Return inspection<\/h2>\n
5. Refunds<\/h2>\n
6. Order changes and cancellations<\/h2>\n
7. Shipping and other terms<\/h2>\n
8. Contact us<\/h2>\n
Email:<\/strong> contact@prism-optic.com
Website:<\/strong> https:\/\/www.prism-optic.com\/<\/p>","protected":false},"excerpt":{"rendered":"